Understanding Your Audience

Ways of working

Van Do

National Operations, Planning & Business Strategy Manager

TRC Companies

About the Presentation

This presentation will address how communication is a valued skill for a Project Manager. In order for us to be good communicators, we must understand our audience. This includes their communication style, preferences, motives, in order to help us best communicate with them and achieve a symbiotic relationship. When you understand your audience, you can communicate and interact in a way that will help you gain business advantages and manage your teams and project smoothly. I also plan to incorporate examples from my own work place with potentially a client/boss, my direct reports, and spending to key players in the energy market I associate with.

The golden rule is to treat others how you would like to be treated, but in this day and age there is a platinum rule. The platinum rule is that you should treat others how they want to be treated. As Project Managers, we have to adapt our communication style and demeanor to achieve what we set out to accomplish. .

Learning Objectives:

·         How Understanding Your Audience is KEY to Communication

·         Types of Communication

·         Understanding your Audience’s Communication, Preferences and Motivators

·         Gaining Strategic Business Advantage by Understanding Your Audience

About Van Do

Experienced in program development and implementation in the energy sector, with history of leading process improvements, delivering large-scale projects on schedule and in budget, and driving organizational growth.

Reputed as a trusted and consistently reliable partner among colleagues and high-profile organizations; known for a constant focus on quality and a facility for navigating a myriad of challenges to shepherd projects from inception to completion. Seasoned leader with talent for building and directing diverse, high-performing teams and cultivating a positive culture. Adept at maximizing efficiency, minimizing errors, and securing significant cost savings.