Train with Impact: Leveraging Emotional Intelligence and Strategic Communication for Effective Knowledge Transfer in Project Environments

Ways of Working; Power Skills

VictoriaLeigh Julien, MPA, PMP

Founder

Julien Success Coaching

About the Presentation

This session focuses on effective strategies for delivering training and transferring knowledge across teams and stakeholders during key phases like onboarding, hiring, upskilling, and system rollouts. Project leaders explored how to structure and communicate information to ensure clarity, alignment, and retention—minimizing disruptions and accelerating performance. We will discuss how to align training efforts with learner motivations and styles, keeping in mind the key business objectives, enhancing organizational knowledge, and supporting employee development and retention during project transitions.

Learning Objectives:

·         Apply structured knowledge transfer methods to improve onboarding, training, and internal communication.

·         Support business continuity by aligning educational content with organizational goals and project timelines.

·         Strengthen employee engagement and retention through consistent, scalable training practices.

·         Facilitate smooth transitions during role changes, process updates, or system implementations.

About VictoriaLeigh Julien

VictoriaLeigh Julien is a seasoned career consultant and leadership development coach with a passion for helping individuals and teams reach their full potential. As the founder of Julien Success Coaching, Victoria Leigh believes that success is a journey of growth and is committed to guiding clients through the process of achieving their goals, improving performance, and preparing for the next step in their careers. With extensive experience in Higher Education, Nonprofits, and Public Relations, Victoria Leigh has most recently leaned into project management and business leadership, specializing in communication and building trust to foster collaboration and drive results. She excels in creating sustainable partnerships, empowering teams to overcome challenges, and unlocking their true potential for long-term success.