PMI Orange County

2022 November 12th Lunch Meeting - 1.5 PDUs

2022 November 12th Lunch Meeting - 1.5 PDUs

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Quality Is Free, Until It Isn't

Speaker: Tammo T. Wilkens, MBA, P.E., PMP, CSM

Title: University Instructor in Project Management / Author of the Microsoft Project Training Manual


November 12, 2022 

Presentation Description

Description of Topic/Presentation:

In the 50s and 60s, when you bought a new car, it was customary to drive it for a month or so and then return it to the dealer with a punch list of 20 to 30 defects that needed fixing.  The dealer of course expected that and gladly fixed all the bugs.  Nowadays cars come with very few defects.  So, what happened?  What drove car manufacturers to produce higher quality cars?  Surely it costs more to achieve that better quality?

This session will answer questions regarding the shift in quality in some industries, can we have too much quality, what are the costs of quality and how to minimize those costs?  We will explore how major companies might have different quality policies and why that is the case.  We will dive into various quality control tools in an interactive manner that gets attendees involved in using quality control tools.

Learning Objectives:

1. Understanding what quality actually is

2. Recognizing the significant importance of quality

3. Knowing when to stop

4. Working with quality control tools

Speaker Bio(s)

Tammo T. Wilkens, MBA, P.E., PMP, CSM

Tammo T. Wilkens, MBA, P.E., PMP, CSM has over 46 yrs. of expansive professional experience including 31years in project management for various industries: software development, engineering and construction for both private and public sectors. He has lectured and presented papers in multiple areas of project management and is a recognized subject matter expert in planning, scheduling and earned value management. His experience includes professional development and mentoring of employees, training students in scheduling software systems, as well as developing and delivering PMP exam preparation courses.

Tammo currently teaches the Certificate in “Project Management” and “Microsoft Project 2019 Scheduling” courses at Cal State Dominguez Hills. Tammo is the author of the MS Project Training Manual.


Mimi's Cafe at Fountain Valley: 18461 Brookhurst St, Fountain Valley, CA 92708

Free Parking 


2:00 p.m. - Registration & Networking
2:30 p.m. - Lunch
2:30 p.m. - Speaker Presentation (1.5 PDUs, 90 minutes)
4:00 p.m. - Speaker Presentation Concluded, Additional Socialization Starts
4:30 p.m. - Event Adjourned



Early Bird

(Until Oct 28th)

In Advance

(Oct 29th - Nov 12th, 11 a.m.

At the Door

(Nov 12th, 11 a.m. to 2:30 p.m.)

Member Pricing




Non Member Pricing




Virtual Online

 Not Available

Registration Deadline: Must register before 11:00 AM on day of event. Space is limited to the first 25 registrations.

PDUs: 1.5 - Ways of Working (formerly Technical)

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Cancellation Policy

Reservations must be canceled no later than 10 pm PST two days prior to the event in order to receive a refund. All cancellations (including duplicate registrations) are subject to a 10% Administrative Fee. To cancel, send an email to and include your name and the event. pdf Click here (14 KB) to view the PMI-OC Event Registration and Cancellation Policy in its entirety.

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Event Properties

Event Date 11-12-2022 2:00 pm
Event End Date 11-12-2022 4:30 pm
Cut off date 11-12-2022 11:00 am
Individual Price See details
Location Mimi's Cafe - Fountain Valley

We are no longer accepting registration for this event